Welcome to Clove, the online cooking and recipe platform of Clove Kitchen Inc (“Clove”, “we” or “us”) which is available at https://clove.kitchen. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform to access and upload recipes (the “Service”).

Information we collect

We collect various types of information in connection with the Service, including:

Information you provide to us

• Account information: When you register for a Clove Kitchen account, we collect personal information such as your name, email address, username, and password. 

• Profile information: You may choose to provide additional information for your profile, such as a profile picture, bio, and cooking preferences.

• Recipe submissions: When you upload recipes, we collect information related to the recipes, including ingredients, instructions, and photos.

Information we collect automatically

• Usage information: We collect information about your interactions with or use of our Service (such as the pages you visit or the recipes you view or upload) for data analytics, machine learning and to improve the service.

• Device information: We collect information about the device you use to access our Service, including your IP address, browser type, and operating system.

• Cookies and third-party technologies: We use cookies and similar technologies to recognise you when you use the Service. This helps us understand your preferences, improve your experience, and provide personalised content. You can manage your cookie preferences through your browser settings.

Information from third-parties

• Third-party login: When you authenticate using a third-party login , we may receive information such as your user ID, access token and any information you have permitted the third party to share with us. 

• Integration with third-party apps: If you integrate third-party applications to enhance your media, workflow, or share to social media, we may receive data from these apps.

• Social Media: If you link your Clove Kitchen account with social media accounts, we may collect information from those accounts in accordance with the permissions you have granted.

If you don’t provide your personal information to us, you may not be able to access or use ourService or your experience of using the Service may not be as enjoyable.

2. How we use your information

We use the information we collect to provide you the Service, including:

• Providing and improving the Service: We use the information that you give us to operate, maintain, and enhance the Service.

• Communication: We use your contact information to get in touch with you and send you updates, and other important information about the Service.

• Personalisation: We use the information we collect about you to customise your experience when using the Service.

• Engagement: We use your contact information to get in touch with you about features and offers that are part of the Service that may be of interest to you. 

• Analytics: To monitor and analyse usage and trends to develop, improve and provide our Service.

• Compliance: To comply with legal obligations and protect the trust and safety of Clove, our suppliers and our users.

3. Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With your consent: We may share your information with third parties if you give us consent to do so.

• Service providers: We may share information with third-party service providers for the purpose of providing the Service, such as hosting, data analysis, payment processing, and customer service. Thes providers are reviewed by us and will only be provided with access to your information as is reasonably necessary. 

• Sharing aggregate data: We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated such anonymised data with third parties

• Legal Requirements: We may share your information if required to do so by law, in response to valid requests by public authorities or to facilitate Clove’s legitimate interests. 

4. How we transfer, store and protect your information

Your information will be collected through the Service and transferred, stored, and processed by Clove in Australia and countries where our third-party providers are based (e.g. our hosting provider).  Please note that some of these countries may have data protection laws that are different from your country, however we will ensure that we take reasonable measures to protect your information from unauthorised access, loss, misuse, or alteration. Following termination of your account, we retain your personal information for a commercially reasonable time and as long as we have a valid purpose to do so, such as legal and audit obligations and for backup and archival purposes. 

5. Your choices about your information 

In certain countries, you may have particular rights in respect of your personal information. To access, correct, or delete your personal information please contact us directly at hello@clove.kitchen. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6. Legal matters

We may update this Privacy Policy from time to time to reflect. If we make significant updates, we will notify you in advance. If you are located in the European Economic Area, Switzerland or the UK, for the purposes of the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR), Clove Kitchen Pty Ltd is the controller of your personal data. Our lawful basis for processing depends upon the information and context in which it is processed such as consent, legitimate interests or contractual necessity. 

If you have any questions or concerns about this Privacy Policy, please contact us at hello@clove.kitchen.

7. Additional information for users in Europe

This section of the policy applies to Clove users that are located in the European Economic Area(EEA), Switzerland or United Kingdom (UK). Clove processes your personal data in accordance with European laws and regulations, such as the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR).